SAP SD - OTC Consultant
Posted Apr 20
Red - The Global SAP Solutions Provider
Dublin, Dublin, Ireland
This employer requests that only candidates in Ireland apply to this job.
You appear to be located in United States, not Ireland, so you will not be able to apply for this job.
As the SAP SD expert, the position will entail working with super users, end users and business leadership to identify and resolve functional, technical and process issues. The role will involve the identification, design, and development of system solutions for business requirements. This is an exciting opportunity to work with a great central team on multiple European initiatives. The team are based out of HQ in Dublin with multiple European sites to support together with their third party support provider.
Consult with business to develop understanding of business needs.
OTC Pricing, rebates, taxes and conditions
Intercompany support for multi sales organization, multi delivery plant supply chain network
Analyze and document the business requirements and determines the impact of those requirements within a specific module and across all modules of the system
Works with the SAP Application management teams to configure the system to meet the business requirements as identified and approved.
Assists in continuous improvement initiatives to enhance system functionality and drive a standard to multi-site, multi lingual organization.
Participates in all phases of the ADLC (Application Development Lifecycle); project identification, blueprinting/design, configuration, testing, documentation, implementation, training and ongoing support.
Adheres to the ADLC structure and enforces all identified organizational standards relative to incidents, enhancements/changes, and problems.
Executes test plans and test scripts (HPQC) to ensure system changes are aligned with business requirements.
Able to lead small to moderate size projects creating project plans, assigning and monitoring project tasks, and facilitating team meetings to ensure on-time and on-budget delivery of solutions.
Communicate with the business at all levels of the organization and can provide knowledge transfer and support to other Business Analysts within the department.
Required Skills and Competencies:
Minimum 5 years supporting SAP OTC with CRM.
Experience in multi-plant, multi-company, multi-language, multi-currency.
Advanced SAP configuration experience in OTC with CRM.
Advanced configuration experience in CRM.
CRM Middleware knowledge and configuration experience.
Basic knowledge of SAP ICC or similar contact center technology
BW experience is a plus.
BA/BS in computer science, IS, MIS, Accounting, Finance or a related field.
Employment Type: Permanent
Pay: 80,000 to 85,000 EUR (Euro)
Pay Period: Annual